Kelray have done "Exactly what it says on the tin" just as Carl promised us during his initial visit, I have no doubt that the Kelray team have delivered Carl's promise. I have no hesitation whatsoever in recommending Kelray as they have been a pleasure to work with.
It is important to mention that initial contact with Kelray was made on a cold call and later a meeting with Carl, Managing Director and Lee, Operations Manager.
I have not met every single employee but I have met the vast majority, all of whom have been very friendly, approachable and reliable.
Dealing with Martyn, Site Manager, has been easy - again his attitude and approachability have been a clear strength. On a daily basis we have dealt with Dale, Site Foreman, whom I am pleased to say is a joy to work with. Our operation has demanded total flexibility, to work around us - which has been achieved with no fuss whatsoever. Dale has requested clarification on certain areas or specific detail when required and has pointed out jobs that he has arranged to improve, as he believed it required improvement. He is a valuable asset to Kelray, he is totally customer focused.
There is always an element of risk when taking on a new supplier - we required a flexible and positive approach, we got it in abundance.